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Windows

Hardware devices need drivers to function properly. Most of these drivers are installed automatically by Windows 7 but if this is not the case these drivers need to be installed by the user. Opening the Device Manager (available in the Control Panel) will tell the user which hardware drivers need to be installed by marking them with a yellow exclamation mark.

Installing drivers
Some of the drivers can be installed by Windows Update but when this offers no solution the drivers have to be downloaded from the manufacturers website. There is also an option to install the drivers from the CD/DVD accompanying the hardware, but in most cases it is better to download the most recent version (even if Windows has recognized devices by default it is wise to install the most recent version). Most downloaded drivers install automatically by running a setup procedure and reboot the computer. If this is not the case, the manual will explain how to install the drivers.

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Track unknown hardware with CPU-Z
If it's not clear which device drivers need to be installed for the motherboard? In most cases, the information stored in the BIOS can be of help by tracking the exact type of motherboard and the therefore needed device drivers. To find out the type of motherboard, the free tools CPU-Z (download: www.cpuid.com/cpuz.php) and PC Wizard (download: www.cpuid.com/pcwizard.php) are very usable. CPU-Z shows quickly the type of processor, motherboard and RAM-memory, and PC Wizard shows a list of all the devices. This information is of great help to search the internet for the device drivers of still unknown hardware.

WINDOWS VISTA DRIVERS CAN BE USED AS WELL

For Windows 7 Microsoft has used the Windows Vista driver model to prevent compatibility problems (as happened with the introduction of Windows Vista). Therefore, hardware which functions properly with Windows Vista works with Windows 7 as well. If there are no Windows 7 drivers available, the Windows Vista drivers can be used as well. Although it is not the best option, it is also possible to use the Windows XP drivers (as an example: the wireless adapter on my old laptop didn't work with the drivers installed by Windows 7 while the original Windows XP worked fine).


RESTORING THE PREVIOUS DEVICE DRIVER

Installing a new device driver is not risk free and new device drivers do not always function better. In those cases, the previous driver can always be restored by right clicking the device in the Device Manager and to select Properties, tab Driver, button Roll Back Driver. If the computer continuously restarts it is not possible to roll back the device driver. This circle can be broken by pressing F8 at the beginning of the boot process and to select Disable automatic restart on system failure.



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Users who have motherboards with onboard video may have issues with locating the proper drivers for their video card. Often users encounter issues with their onboard video after the operating system is reinstalled and the motherboard chipset drivers are not installed. To resolve this issue, try following the steps below.

Let Windows redetect drivers

If you have not recently reinstalled Microsoft Windows, the video drivers may be corrupt. Open Device Manager and remove all devices under Display Adapters and any Other devices. Once removed, reboot the computer and let Microsoft Windows re-detect the video drivers.

Motherboard chipset drivers

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Reinstalling the motherboard chipset drivers resolve this issue. If your computer came with a motherboard or drivers CD, use it to install the chipset and video drivers.

If you do not have a motherboard CD, obtain the motherboard chipset drivers from the motherboard manufacturer.

Video card drivers

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If, after installing the motherboard chipset drivers you continue to have issues, install the video drivers. We suggest you download the video drivers from the computer manufacturer or motherboard manufacturer.

For a list of motherboard manufacturers and their drivers, see our motherboard chipset drivers index.

Additional information

  • See our video card definition for further information and related links.